Forestitalia · Customer care
Frequently asked questions
Answers to the most common questions about Ollin adapters, Härkila clothing, EKA knives and Rusan mounts for thermal imagers: manufacturing, quality, warranty, returns and after-sales service.
Ollin digiscoping adapters
Ollin is a magnetic system for taking photos and videos with your smartphone through your optics. The adapter mounts on the eyepiece and can stay on permanently: you keep observing normally with the naked eye.
When you want to shoot, just bring your smartphone with its Ollin case close to the eyepiece: it snaps on instantly, already centred on the camera, with no adjustments needed.
The adapter is specific to the optics model (it depends on the eyepiece diameter), while the case is specific to the smartphone model.
On the product page, select the brand and model of your optics and your phone. If you can't find your model, get in touch: we'll check compatibility for you.
No. The adapter on your optics stays the same: you only need to buy the case alone for your new smartphone.
Härkila clothing and boots
Härkila is a Danish company founded by hunters. For over 40 years it has been dedicated exclusively to hunting clothing, and it is the leading brand in Northern Europe.
Each garment is developed for up to 3 years before it reaches the market, with careful attention to materials, silence, fit and details for its intended use: driven hunts, still-hunting, stand hunting, mountain hunting.
Forest Italia is the exclusive agent for Härkila and Seeland in Italy.
🇩🇰 Härkila — DenmarkHärkila boots are made in Europe, largely in Italy, and developed together with leading Italian and British technical footwear specialists.
Many models feature a GORE-TEX® membrane and a Vibram® sole.
🇮🇹 Made in Europe, largely in ItalyIt depends on the model. Jackets and trousers with an HWS (Härkila Weather System) or GORE-TEX® membrane are waterproof, windproof and breathable: the HWS membrane reaches up to 20,000 mm water column.
The membrane type is shown in the product name and in the technical specifications.
Check the Härkila size guide to find your size.
If you're still unsure between two sizes or how a garment fits, contact us before ordering: we'll help you choose the right size and fit, also based on what you wear underneath.
Yes. Härkila is also sold in the best Italian gun shops: write to us or call us and we'll tell you the nearest dealer.
EKA knives
EKA knives have been made in Sweden for over 140 years.
🇸🇪 EKA — SwedenBlade quality depends on the steel and its hardness, measured on the Rockwell scale (HRC): the higher the value, the longer the blade holds its edge.
All EKA knives have blades in Swedish 12C27 stainless steel, produced by Sandvik (now Alleima). With 0.60% carbon and 13.5% chromium, it combines corrosion resistance with excellent edge retention.
For example, in the EKA G5 and G6 models the 12C27 steel is hardened to 59 HRC: truly exceptional toughness and edge retention.
🇸🇪 Sandvik 12C27 steelThe handle is made of Proflex™, a synthetic material with a particularly effective non-slip grip, and has a highly ergonomic shape that ensures a perfect hold with both blades.
Yes. All EKA knives are covered by a 10-year warranty.
🛡️ EKA 10-year warrantyYes. If you find a defect, contact us as soon as possible: we'll find a solution right away, whether that's replacing or repairing the product.
Yes, small components such as screws or clips can be shipped directly. However, we recommend sending us the knife for a full service: we use professional tools and the result will be better than a DIY repair.
Rusan mounts for thermal imagers
Rusan mounts for thermal imagers are made in Croatia and were selected for their reliability and precision.
Warranty and service
Yes. All products purchased on Forestitalia are covered by the 2-year legal guarantee of conformity under the Italian Consumer Code.
If you have any problem, contact us: we handle after-sales service directly for all the brands we distribute.
Yes. As exclusive agent for Italy, we provide service on any Härkila and Seeland garment purchased in Italy, even if you bought it from a gun shop rather than our online store.
Returns and refunds
You have 14 days from receiving the product to notify us that you wish to return it. Return shipping costs are at your expense.
Before proceeding, please contact us: we'd like to understand what went wrong and, if possible, find a better solution together.
Didn't find your answer?
Our team is available for any question about products, sizes, compatibility, orders or after-sales service.